Terms & Conditions

Effective Date: June 1, 2025
Company Name: IQ Plus Music Co., Ltd
Registered Address: 209 Moo 12, Soi Watbangpleeyainai, Bangna-Trad Km-13, Bangplee, Samutprakarn 10540, Thailand

1. Introduction

Welcome to the website of IQ Plus Music Co., Ltd (“IQ Plus Music”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and any purchases made through our website or affiliated platforms (e.g., LINE, Shopee, Lazada).

By using our site, placing an order, or contacting us through any of our channels, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to place an order. Our products are intended for purchase by adults, including parents, educators, and institutions, for use by children.

3. Products and Orders
  • All products listed are subject to availability.
  • We reserve the right to discontinue or modify any product at any time.
  • Product descriptions and images are provided for informational purposes; slight variations may occur due to screen settings or natural materials.
4. Pricing and Payment
  • All prices are listed in Thai Baht (THB) and include 7% VAT.
  • We accept payment via credit card and bank transfer.
  • Prices and availability are subject to change without notice.
  • Orders will not be processed until full payment is received and confirmed.
5. Shipping and Fulfillment
  • Orders are typically processed within 1–3 business days.
  • Shipping times may vary depending on your location and selected shipping method.
  • We currently ship within Thailand only.

IQ Plus Music is not liable for delays, lost packages, or damages incurred during shipping once the order is handed over to the delivery courier. If you experience shipping issues, please contact our support team, and we will do our best to assist.

6. Returns and Warranty

Please refer to our Warranty & Returns Policy for detailed information. In brief:

  • We offer a 30-day satisfaction guarantee and a 30-day limited product warranty for manufacturing defects.
  • Items must be returned in accordance with our policy.
  • For any special concerns, please contact our customer service team.
7. Privacy and Data

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. We use Google Analytics to better understand our website traffic and improve user experience.

8. Intellectual Property

All content on our website, including logos, product descriptions, photos, and designs, is the property of IQ Plus Music Co., Ltd and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, or distribute any part of our site without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

  • IQ Plus Music shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

  • Our total liability for any claim shall not exceed the total amount paid for the product(s) in question.
10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Thailand. Any disputes arising from or relating to these Terms or your use of our website shall be resolved exclusively in the competent courts of Thailand.

11. Changes to Terms

We reserve the right to update these Terms at any time. The latest version will be posted on this page with an updated effective date.

12. Contact Us

For any questions or concerns about these Terms, please contact us:
 📧 Email: info@iqplusmusic.com
 📱 LINE: @iqplusmusic
 📞 Phone: +662 6514062